What constitutes misrepresentation in connection with disciplinary actions?

• A. Misrepresentation of the location of the business.
• B. Misrepresentation of the sale of products or services rendered.
• C. Misrepresentation of the license holder's identity.
• D. Misrepresentation of the hours of operation.

Answer: (B)

Misrepresentation in this context means making false statements about the work you actually did or promised to do for a customer. When a licensee claims that a sale occurred or that services or products were rendered when they did not, it misleads clients and undermines the integrity of the profession. That direct deception about what was provided or promised is the kind of behavior licensing boards typically discipline, because it weighs on consumer protection and trust.

While other deceptive statements—about where the business is located, who holds the license, or when the business is open—are also improper, they are not the classic example tied to misrepresenting what was sold or delivered, which is the scenario most closely connected to disciplinary action for professional practice.